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Security & Compliance

Built for healthcare from day one.

HIPAA-aligned infrastructure with AES-256 encryption, tamper-proof audit logs, and role-based access control. Architected in from day one, not added later.

Security Overview
AES-256
Encryption at rest
SHA-256
Audit hash chain
MFA
Enforced for staff
RBAC
Clinic-scoped
HIPAA-aligned

Security at every layer

AES-256-GCM Encryption

All PHI encrypted at rest with AES-256-GCM. Sensitive fields are encrypted individually, so patient data is never stored in plaintext. Key rotation supported.

Tamper-Proof Audit Logs

Append-only audit trail, cryptographically chained so an altered entry is detectable. Retained six years, with long-term archival to immutable storage.

Multi-Factor Authentication

Multi-factor authentication on every staff account, and required again for sensitive operations such as exporting patient data or changing account access.

Role-Based Access Control

Patient, staff, and admin roles with granular permissions. Clinic-scoped multi-tenancy ensures practices only see their own data.

Session Security

Idle sessions end automatically, revoked access takes effect immediately, and sensitive operations ask the user to confirm who they are.

Infrastructure

Services run network-isolated in a HIPAA-eligible cloud environment. Staff sign in through a SOC 2 Type II certified identity provider. No third-party error tracking touches patient data.

HIPAA compliance program

Not just encryption. A complete compliance program with documentation, policies, and vendor management.

  • Business Associate Agreements (BAAs) with our cloud and voice providers
  • Disaster recovery plan with documented RPO and RTO targets
  • Incident response plan with defined escalation procedures
  • Written security policies covering access control, encryption, and breach notification
  • Annual risk assessments and remediation tracking

Trust but verify

We publish our Privacy Policy and Terms of Service so you can review exactly how we handle data, what we collect, and what we don't. No surprises.

Need a BAA or a completed security questionnaire? We're happy to provide them during onboarding.

See the security architecture firsthand.

We'll walk you through encryption, audit logs, our BAA process, and any compliance documentation you need. All in 15 minutes.

Book Your 15-Min Demo

No long-term contract. Cancel anytime.